Shipping Policy

Shipping Policy

Thank you for shopping with PowerElectrix! We are committed to ensuring a smooth and reliable shipping experience for all of our customers. Please review our shipping policy for all the important details.

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Once your order is processed, you'll receive an email notification with tracking information so you can monitor the progress of your shipment.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight of your order and the destination.
  • We offer free shipping on orders over [insert amount] (subject to current promotions and exclusions).

Shipping Methods:

  • We partner with trusted carriers, including USPS, UPS, FedEx, and other reliable services, to ensure your order arrives safely and promptly.
  • Domestic orders typically take 3-7 business days to arrive, depending on your location.
  • International orders may take 7-14 business days, depending on the destination and customs processing times.

International Shipping:

  • Yes, we ship internationally to select countries. Shipping rates and delivery times vary by country.
  • Customs duties, taxes, or import fees may apply depending on your country’s regulations. These additional charges are the responsibility of the customer.

Order Tracking:

  • Once your order ships, you’ll receive a tracking number via email. You can track your order through the carrier's website to get real-time updates on its delivery status.

Lost or Damaged Items:

  • We take great care in packing your order, but if your item is lost or damaged in transit, please contact us within 7 days of receiving your order.
  • We’ll work with you to resolve the issue and ensure your satisfaction.

Address Accuracy:

  • Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for incorrect or incomplete addresses provided at checkout.

Need Assistance?

If you have any questions or need assistance with your order or shipping, feel free to reach out to our customer service team at [Your Support Email]. We are happy to help!

Thank you for choosing PowerElectrix—where security meets convenience.